5 Ways to Check Allstate Insurance Balance and Submit Claims

Allstate is one of the leading insurance companies in the United States, offering various insurance products, including auto, home, and life insurance. As a policyholder, it is essential to know how to check your insurance balance and submit claims easily and efficiently. Here are five ways to do so:

1. Using Allstate Online Account (My Account)

Allstate provides an online portal called "My Account" to help customers manage their policies. By signing up and logging into your account, you can check your balance, view policy details, and file claims.

Steps:

• Visit the official Allstate website and click on “My Account”, or go directly to allstate.com.
• If you don’t have an account, select the option to register and follow the instructions.
• Once logged in, you can view your balance and policy status.
• To file a claim, navigate to the "Claims" section and follow the on-screen instructions.

Using Allstate’s online portal is one of the fastest and most convenient ways to check your balance and submit claims at any time.

2. Checking Through the Allstate Mobile App

Allstate offers a mobile app that allows customers to manage their policies on the go. The app is available for both iOS and Android devices.

How to Use the App:

• Download and install the Allstate Mobile App from the App Store or Google Play Store.
• Log in using your Allstate account credentials.
• Access the “Policies” section to check your insurance balance and details.
• To submit a claim, tap on “File a Claim” and provide the necessary information, such as accident details and photos (if applicable).

The app provides real-time updates on claims and balances, making it a practical option for busy policyholders.

3. Contacting Allstate Customer Service

If you prefer direct assistance, you can contact Allstate customer service by phone. Representatives can provide information about your balance and help with the claims process.

How to Contact:

• Call Allstate's customer service at 1-800-ALLSTATE (1-800-255-7828).
• Provide your policy number and verify your identity.
• Request balance details or ask about the claims process.
• If filing a claim, follow the representative’s instructions and provide the necessary details.

This method is useful for those who prefer speaking to a representative or need immediate assistance.

4. Checking via Allstate Drive-In Claims Centers

For auto insurance policyholders, Allstate offers Drive-In Claims Centers, where you can visit in person to check your insurance balance or file a claim.

Steps:

• Locate the nearest Allstate Drive-In Claims Center using the online locator on the Allstate website.
• Bring your insurance details and any necessary documents.
• A claims adjuster will assess your case and provide information on your balance or claim status.

This method is beneficial for policyholders who prefer face-to-face interaction or need vehicle damage assessments.

5. Checking via Your Local Allstate Agent

If you purchased your policy through an Allstate agent, you can contact them directly for balance inquiries and claim submissions.

How to Proceed:

• Find your agent’s contact details via the Allstate website under the “Find an Agent” section.
• Call or visit the agent’s office for assistance.
• Discuss your policy balance or get guidance on submitting a claim.

Working with an agent provides a more personalized experience, especially for those unfamiliar with digital platforms.

Allstate offers multiple ways to check your insurance balance and submit claims, including online services, mobile apps, phone support, in-person centers, and local agents. Choosing the most convenient method ensures you stay informed about your policy and receive the assistance you need.

If you have an Allstate policy, make sure to set up your My Account, download the mobile app, and keep customer service contact details handy to streamline your insurance management.